Equifax Credit Report www.equifax.co.uk Review
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From 5 ratings and 11 reviews
9% of users recommend this product
bsw2600's Review of Equifax Credit Report www.equifax.co.uk
6th May 2009
Overall Rating
- Value for money

- Service TypeCredit Report
Avoid Equifax Credit Report like the plague. You have to enter your credit card details to get the "free" report but it is then extremely difficult to cancel your subscription. If you don't cancel you will be charged £6.99 per month. According to their site you have to ring their "customer service" on an 0870 to cancel. I tried this several times trying each of the options none of which took me to a human being. Instead I had long winded recorded messages about the product but nothing about cancelling. Eventually I found an 0800 number for them on the "saynoto0870" site and got throught to a person who said she could cancel my subscription. It should not be possible to run a company in this manner.If I knew who regulated this "industry" I would lodge a formal complaint.
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