O2 Review

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O2 go to www.o2.co.uk
2.2 stars
Average rating for this product is: 2.2 out of 5

From 4 ratings and 307 reviews

Thumb down 36% of users recommend this product

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kittyanne11's Review of O2 Mobile Phone Network

6th May 2009

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Signal Coverage
    4.5 stars
  • Time with Network
    Over 1 Year
  • Customer Service
    0 stars
Good Points

good signal.


Bad Points

rubbish phones and no perks for customers who have been with them for years. Shocking customer service.


General Comments

I have been a o2 contract customer for about 6 years now and haver never considered any other network, untill recently.
I asked them to change my bill date as i get paid at the end of the month and they agreed to this but have yet to do so, meaning my bill gets paid late and due to insufisant funds in my bank I incur charges, customer service's are rude and dont listen and it takes them days to answer emails.
When I said I was changing network providers they gave me a load of rubish about being a valued customer, but dont care about the problem.

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