CSL www.csl-furniture.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 31 reviews

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lorr2208's Review of CSL www.csl-furniture.co.uk

6th May 2009

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Delivery
    Up to a week late
  • Quality of website
    2 stars
  • Goods purchased & cost
    £800.00
  • Customer Service
    0 stars
Bad Points

poor lack of customer services once the product has been sold


General Comments

bought sofa from CSL Furniture. suite arrived with foot missing which was on a slant when delivery guy installed it in the living room had to point out that sofa had a lean on it,also 1 week of having it the cushions went flat thats due to the fibre fillings that they use rang them and they sent an engineer out who said that the seat cushions need to be plumped up day by day. decided to get an upholsterer in to give me he,s view on the sofa his reply was that its just cheaply made not to mention various other faults that he had discovered that the springs were,nt sufficient enough that was the other reason for dissapearing into the bottom of the sofa definately would not recommend csl to anyone in the process of getting the trading standards involved i dont believe in paying for something that your not happy with from day one but the excuses they come out they should be given a gold award

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