Guest's Review of The Bridalwear Company, Newbury, Berkshire
5th May 2009
Overall Rating
- Value for money
I purchased a dress from the quick delivery range as I needed a bridesmaid dress in a hurry. Quick delivery is ment to take 2-5 weeks but i was advised that it would probably arrive well within the 5 weeks. When the 5th week arrived I contacted the company and was advised that my dress was still at the wholesaler in Ireland but not to worry it would only be a few working days late. This was not the case as it took a week to arrive at the company in Newbury before being forwarded to me. The whole time I had to chase up the sales team and i found the experience very stressful. The problems I experienced were partly down to the incompetence of royal mail but if you are ordering and dont have much time then Chase them up well before time!!!! The Bridesmaid dress I recently purchased from the Bridalwear company was stunning, however the overall service was disapointing.
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