Iberia Airlines Review

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Iberia Airlines
1.5 stars
Average rating for this product is: 1.5 out of 5

From 14 ratings and 179 reviews

Thumb down 23% of users recommend this product

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kimcp's Review of Iberia Airlines

5th May 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    BCN (ES) Miami (US)
  • Flight on time?
    1 stars
  • Comfort on flight
    1 stars
  • Flight Date
    IB874
  • Ticket class
    Business
  • Customer service
    0.5 stars
  • Quality of food
    1.5 stars
Good Points

Code sharing with American Airlines


Bad Points

Rude staff (and proud to be so it seemed)
Seats in business class
Entertainment options
Delays


General Comments

I have successfully boycotted Iberia for 3 years, after a truly horrible experience. Due to travel policies of a client I had to fly Iberia again (Barcelona - Madrid - Miami and back). In addition to delays on all flights, service again was horrendous. It seemed they picked the stewardesses from Iberia Cargo. Video systems did not function properly, hardly any entertainment option, consequent spanish speaking instead of english, which after 6 hours they should know in business class... On the way back I flew American Airline. Wow, I never thought that an american carrier would win in service, but they did, hands down. Better seats, way more movies etc, bose headsets. Excellen

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