U.S. Bank (U.S. Bancorp) Review

Watch this item
1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 18 reviews

Thumb down 22% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item

Guest's Review of U.S. Bank (U.S. Bancorp)

Overall Rating

0.5 stars
  • Telephone Banking
    0.5 stars
  • Local Branch
    2 stars
  • Customer Service
    0.5 stars
  • Internet Banking
    0.5 stars
  • Cash Point Facility
    1.5 stars
Good Points

NONE


Bad Points

See general comments


General Comments

I have recently been switched from Pomona First Federal (PFF) and had an online bill pay account , but NONE of my records prior to April 15, 2009 were saved. I have been told that none of these records can be retrieved. Unfortunately, your bank statements do not show Payees for online banking. only that funds were expended. So, if you were counting on these records for tax purposes, etc. they are not available. Customers were NOT informed that this would happen, it just did. Talk about poor customer service. When this was brought to the branch's attention, even the bank personnel did not know that these records were not saved. Beware Downey Savings customers!!


Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?