Atlas-Blue Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 14 reviews

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Guest's Review of Atlas-Blue

3rd May 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Lyon France
  • Flight on time?
    0 stars
  • Comfort on flight
    0.5 stars
  • Flight Date
    April 2009
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    0.5 stars
Good Points

The only point in their favour was the provision of food while we waited.


Bad Points

Long delays, no honest communication about what is happening


General Comments

Atlas-Blue had very poor communication and customer service.
It is a strange and disappointing way to finish a holiday in such an incredible country as Morocco by waiting in an airport for a whole day while the company looks for a plane to rent. It is beyond my understanding and simply disrespectful to customers for not providing a service promised.
Perhaps the most frustrating is to arrive at your final destination at 3AM and have to wait 2 hours more until public transport services start up again because it is simply too expensive to take a taxi!!
Overall, better to put your money into a more expensive airline for peace of mind.

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