Pets at Home www.petsathome.com Review

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 30 ratings and 65 reviews

Thumb down 46% of users recommend this product

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Guest's Review of Pets at Home www.petsathome.com

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    good
  • Layout of shop
    3 stars
Good Points


Bad Points

Call center staff couldn't care less. They say they will reply by email within 2 hours of phoning but never do. Emails say answered within 48 hours but no replies.


General Comments

I ordered large amount of cat food on internet from Pets At Home, delivery 4 days. A week later no sign of order so phoned they said would sort it. Phoned again 2 days later told order lost. Have had to re order, told will get refund. No confirmation on Email, have not had any replies to my Emails.


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