eldaras's Review of Bedroomworld www.bedroomworld.co.uk
1st May 2009
Overall Rating
- Value for money
- Product Type~ Other
None
Bad Points
- Did not respect the delivery date
- Awful customer support
- Wrong product delivered
- Don't keep their word
General Comments
Buying a mattress from Bedroomworld turned to be an 8-month headache (and it's still going). They are by FAR my worse on-line shopping experience ever.
I bought a memory foam mattress in September 08, which was supposed to be delivered two to three weeks later, but was in fact delivered 2 months later. During that time my wife and I called them about 15 times. Most of the times they would say that the would call us in a few minutes to arrange a new delivery date (which of course never happened), some other times they would say that they were going to deliver on a specific day, which of course didn't happened.
So finally we received the mattress, just to find that they delivered the wrong mattress (I just found this when I open the cover and found it didn't have memory foam at all). So, since then we've been calling them to complain with no result so far.
Do yourself a favor and do not buy anything from these people. Their concept of truth is not what is normally accepted.
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