Sendit www.sendit.com Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 23 reviews

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mrsphunky's Review of Sendit www.sendit.com

1st May 2009

Overall Rating

0 stars
  • Value for money
    1 stars
  • Delivery
    Still waiting
  • Quality of website
    1 stars
  • Goods purchased & cost
    £25
  • Customer Service
    0 stars
Bad Points

They advertise items as being in stock, and then once you've placed your order, you find out that it wasn't in stock after all. Very disappointing if you are ordering a gift that's needed for a particular date.


General Comments

I placed an order with Send-it.com because the DVD's that I wanted for my nephews birthday were shown as being in stock. It said the items would be despatched within 4 working days. Great!

2 weeks after I'd placed the order I received an email telling me that they were chasing my order up with their supplier. I wrote to ask if they had misled me by advertising the item as being in stock, and received a email comprised of pre-written responses, but no direct answers to my questions.

It's now 3 weeks later and the latest email said 'Our supplier has confirmed that these items are on special order for you; however they have been unable to provide any availability dates at this time. '

I would warn anyone who intends to use this company to be wary of ordering anything that is advertised as being 'in stock'.

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