Amigo Autos Review

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1.4 stars
Average rating for this product is: 1.4 out of 5

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steveinozjm's Review of Amigo Autos Car Hire

30th Apr 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Country & City of hire
    Spain Malaga
  • Choice of vehicles
    Good
  • Date of hire (month/year)
    April 2009
  • Condition of vehicle
    Excellent
Good Points

They knew (saw me?) I was coming! So the link between Amigo and GoldCar works.


Bad Points

A series of Gotcha's - double VAT, expensive petrol, insurance that is not what it seems. Oh by the way Goldcar took an hour ro get our car after I paid and tried giving me a damaged car that didn't start up to begin with then left us hanging for an hour while they told us nothing and kept us waiting. I had to move heavy bags 3 times around the car park.


General Comments

Buyer Beware! Amigo themselves provided a reasonable service over their website but I ended up paying way more than I expected to GoldCar rental at Malaga. And I am in dispute because the Amigo website and documents state that the basic car hire charge includes VAT. Goldcar rental then slapped a second lot of VAT on the total bill which means I ended up paying VAT twice on the basic car hire. As for other reviewers, I also think the tank full of petrol price is heavily inflated (and if you're hiring short -term be even more careful!! No refund of spare petrol! ) And also be very careful about the so-called comprehensive insurance. It is anything but comprehensive. I ended up paying 60 euros more to get cover I was happy with.

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