American Express Blue Review

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American Express Blue go to www.americanexpress.co.uk
2.8 stars
Average rating for this product is: 2.8 out of 5

From 8 ratings and 34 reviews

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larmstrong18's Review of American Express Blue

30th Apr 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loyalty scheme
    Yes
  • Used card for
    1 year and over
  • Customer service
    0 stars


I have been a customer of American Express for decades.

I was vacationing with my family in Israel only to find that American Express had cancelled all of the cards I had with the company, including the centurion card.

All of my cards were current, as were all credit cards I hold with all other credit card companies. The reason the company gave for the cancellation was that an amount of approximately $50 was due on a card that I had never activated. After spending hours with some of the worse customer service departments I have ever dealt with, the company reinstated the cards. Two days later the cards, without any notice whatever, were cancelled again. This time again, a reason, having nothing to do with any amounts due on the cards, was given. I plan on writing to our U.S. Senators about the company, and will be filing reports with various federal regulatory agencies.

The company should not be permitted to do business. It is a disgrace.

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