Lloyds TSB Home Insurance Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

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craigm1's Review of Lloyds TSB Home Insurance

28th Apr 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Type of Cover
    Buildings
  • Have you made a claim
    Yes
  • Customer Service
    0 stars
Good Points

None


Bad Points

bad coommunications, never calls you back, when called no one knows what is happening to your claim.


General Comments

My claim was not answered for 5 months, despite approving claim, then Lloyds TSB Home Insurance changed wording in the policy as to water damage create by storm will not cover. Took all photos and repair receipts, they sent loss adjuster after 6 months, again damage claim was refused.

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