raymond6030's Review of Breakdown Direct Breakdown Cover
27th Apr 2009
Overall Rating
- Value for money
- Customer service
- Speed of response
Competitive price, friendly and helpful staff, prompt no quibble service.
Bad Points
I can't think of any.
General Comments
I took out one week's breakdown cover for motoring in France, not really expecting to need it. I was quoted £59 by the AA and £25.95 by Breakdown Direct (for 12 days cover as my holiday was eight days). A couple of days into the holiday, I damaged a tyre hitting a kerb. The car could still be driven, but the tyre looked as if it could burst at any time. I wasn't sure if I was covered, as technically I hadn't broken down (I drove the car back to where we were staying), but Breakdown Direct sent a mechanic out without any quibble. I rang on the Sunday evening of a Bank Holiday weekend, and they sent somebody out the following morning (the Bank Holiday monday). He arrived within 15 minutes of the morning call and did the job. All I had to do was sign a form.
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Web Links
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