Printer Inks, www.printerinks.com Review

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0.3 stars
Average rating for this product is: 0.3 out of 5

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Jacx's Review of Printer Inks, www.printerinks.com

27th Apr 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Longevity
    0 stars
  • Quality Of Print
    0 stars
Bad Points

Cartridges don't work.

Emails go unanswered.

Returns policy very convoluted and did not result in refund.


General Comments

Printer Inks send out their own brand of cartridge - PI - instead of what was ordered and these give a lot of trouble - eg "printer does not recognise cartridge".

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Members' Comments onJacx's Review

  • Printerinks Rank: Corporal on 15th Aug 2009

    Dear Customer,

    We appreciate your custom and although we pride ourselves on the quality of our products and exceptional customer services, we do encounter 2-3% Product Faults on the massive range we source from hundreds of suppliers to give you the best rates available. Furthermore, our website clearly states the diference between Original, Compatible and Remanufactured Cartridges and Toners and is in no way meant to mislead or mis-sell.

    I would urge you to call our Customer Services team on 0800 043 1001 between 9:00 AM and 5:00 PM Monday to Friday to help assist you with this issue and give us the opportunity to serve you once again.

    Sincerely

    PrinterInks Team