Guest's Review of Vision Express www.visionexpress.com
24th Apr 2009
Overall Rating
- Value for money
- Type of ShopHigh Street
The receptionist was friendly.
Bad Points
1) Turned away from eye appointment
2) The optician did not even come out of their room to tell me personally, left this job to the poor receptionist who was very apologetic.
General Comments
Turned up for my 1st eye appointment with Vision Express 2 minutes late due to very heavy traffic, only to be turned away.. Apparently they had eye appointments back to back and could no longer fit me in. I guess that despite it being the recession vision Express do not need new business. My advice go somewhere where they do not herd people through like cattle and have more focus on customer service.
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