Shell Mastercard (citibank) Review

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1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 17 reviews

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weesmiley81's Review of Shell Mastercard (citibank)

23rd Apr 2009

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Loyalty scheme
    No
  • Used card for
    1 year and over
  • Customer service
    0.5 stars
Good Points

Cash back


Bad Points

Poor communication and have made a very good card, very poor by withdrawing all other benefits!


General Comments

I used to think my Shell Mastercard card was great, extended warranty on appliances, cash back etc etc. The list of benefits was huge. Although today (having had my extended warranty application rejected) i've been told that they withdrew all those benefits last year! the non-uk telephone operator in customer services could only tell me that a leaflet was issued last year which I would have received. If I had received it then I would have known about the changes!

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