Alliance & Leicester Current Account Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 20 reviews

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suliwoo's Review of Alliance & Leicester Current Account

23rd Apr 2009

Overall Rating

4 stars
  • Customer Service
    4.5 stars
  • Ease of use
    3.5 stars
Bad Points

Loging into the online system was tricky at first as i got my log in details wrong, and then strugggled to talk to a person about it on the phone - again because the log in details for phone banking are the same as online (which wouldn't work!). But eventually sorted out and i am used to their online banking system.


General Comments

Alliance & Leicester Current Account have nice friendly people on the phone, when I have managed to get through. £100 reward money paid promptly with no hassle, which I was expecting! Fast service opening account - with all documents, cards etc. coming through the post very quickly. Generally I am happy with the experience of using the switching service. I think there is an element of keeping on top of your debits, standing orders and transfers yourself and not simply leaving it to the bank (as they suggest). I had to ensure payments due were paid if they got missed during the switch, although they remind you to check this when you get their transfer instructions. I was very unhappy with the sudden lack of service from Halifax, and the rudness of their staff after being a customer of theirs for over 15 years. Overall a relatively painless move over to A&L.

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LenderAccountDescriptionInterestAEROverdraft  
Overdraft LimitOverdraft Rate
Alliance & LeicesterPremier Direct AccountEarn a great rate of 6% AER (fixed for one year) on balances up to £2,500.Monthly6.00%0.00%£2,000.00
Alliance & LeicesterPremier CurrentEnjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500.Monthly0.50%0.00%£2,000.00
NatwestNatwest Advantage Gold AccountEnjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products.Monthly0.25%18.49%n/a