Shop4Electricals www.shop4electricals.co.uk Review

Watch this item
3 stars
Average rating for this product is: 3 out of 5

From 0 ratings and 13 reviews

Thumb up 62% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Cesca 97's Review of Shop4Electricals www.shop4electricals.co.uk

22nd Apr 2009

Overall Rating

0.5 stars
  • Value for money
    4.5 stars
  • Delivery
    Still waiting
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    oven £915 plus £15 delivery to Scotl
  • Customer Service
    0 stars
Bad Points

At no time after our disagreement did I receive good treatment. They did not call me on the phone to discuss the situation after repeated requests by me to do so, I was never able to get through to them by phone. Since they notified me that they had cancelled my transaction they have not responded to my emails.


General Comments

I ordered an oven online from shop4electrical and agreed by phone delivery to my first floor flat. A few days before the delivery was due I received another phone call requesting a further £110 to deliver my oven up to my flat. I refused to do so on the basis that they had already accepted payment and had had the oven collected by the couriers. They refused to deliver my oven and a month later I have still not been refunded. Please note that legally they must refund me in full since they had already accepted my payment and they 'failed to deliver'.

Tweet This Review

Cesca 97's review has yet to be rated - Be the first!

How helpful did you find this review?