Shop4Electricals www.shop4electricals.co.uk Review

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3 stars
Average rating for this product is: 3 out of 5

From 0 ratings and 13 reviews

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Cesca 97's Review of Shop4Electricals www.shop4electricals.co.uk

Overall Rating

0.5 stars
  • Value for money
    4.5 stars
  • Delivery
    Still waiting
  • Quality of website
    3.5 stars
  • Goods purchased & cost
    oven £915 plus £15 delivery to Scotl
  • Customer Service
    0 stars
Bad Points

At no time after our disagreement did I receive good treatment. They did not call me on the phone to discuss the situation after repeated requests by me to do so, I was never able to get through to them by phone. Since they notified me that they had cancelled my transaction they have not responded to my emails.


General Comments

I ordered an oven online from shop4electrical and agreed by phone delivery to my first floor flat. A few days before the delivery was due I received another phone call requesting a further £110 to deliver my oven up to my flat. I refused to do so on the basis that they had already accepted payment and had had the oven collected by the couriers. They refused to deliver my oven and a month later I have still not been refunded. Please note that legally they must refund me in full since they had already accepted my payment and they 'failed to deliver'.

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