Guest's Review of Talk Talk www.talktalk.co.uk
21st Apr 2009
Overall Rating
- Value for money
- Customer Service
- Reliability
- Speed Consistency
I cannot think of any at this time
Bad Points
There seems to be a total lack of concern my wife and I are both in our late seventies and each us disabled but even this appears to make little difference.
General Comments
Have found the complaints departments at talktalk difficult establish contact with ,when there you are given list of what to do parrot fashion this is then passed down the line to your next contact who then repeats the same instructions , and so it goes on, you are regarded as being an idiot despite fact you still have no line from outside of the house to inside that is live and three internal phone each reading "get telephone line checked". At this time we have no connection to the outside world this has been on and off since 5th April and completely unavailable as a usable line due to interference
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