Insure and Go Travel Insurance Review

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Insure and Go Travel Insurance
1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 86 reviews

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LindaHarmes's Review of Insure and Go Travel Insurance

20th Apr 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Type of Insurance
    Not supplied
  • Were you treated fairly?
    Unfairly
  • Date of Insurance (month/year)
    March 08
  • Was your claim successful?
    Successful
Good Points

Cheap but you aren't covered for anything so whats the point!!!


Bad Points

Everything!


General Comments

Booked a weekend in Paris Jan 08 and took out annual cover with InsureandGo. Sadly my brother was diagnosed with a brain tumour in June 08 with prognosis of up to 2 years so we didn't cancel our trip so see how things went. My brother declined rapidly over 5 months and we cancelled the trip a week before the doctors advise he only had a few days left. InsureandGo told me that we were covered - no problem. We were refunded the deposit only and told that we should have cancelled our trip as soon as we knew about my brothers illness. I asked if I was suppose to cancel everything for the next two years "just incase" which they had no answer to. After two letters to the MD which were ignored, a complaint to the Insurance Ombudsman and a letter from a friend who is a solicitor, they finally coughed up. We could have really done without this agro at such a distressing time and the staff were very unsympathic.

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