Superlight's Review of Canadian Affair
19th Apr 2009
Overall Rating
- Value for money
- Flight From - ToVancouver - Gatwick
- Flight on time?
- Comfort on flight
- Flight Date05/09
- Ticket classEconomy
- Customer service
- Quality of food
everything. book with them to lose your money! good luck and use any other airline. please.
General Comments
Canadian Affair would not allow me to pay in full at the time of booking, did not contact me with a confirmation (as is required per their terms and conditions). They stated that I would not be able to pay the full amount until they contacted me. I contacted them 7 weeks before my flight asking why they hadn't contacted me for full payment and was informed that my trip had been canceled and my deposit was forfeit. They then proceeded to state that many emails had been sent and that other means of contact were attempted, but "they were not sure what means of contact were attempted because they hadn't personally made the contact".
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Members' Comments onSuperlight's Review
canadatrip
on 10th Aug 2009
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Canadian affair's site allows you to pay the instant purchase fair or the standard fair, in all the times i have flown canadian affair i have never had any problem with payment, it has always been taken in full when it was supposed to