samxtc's Review of Abbey International Offshore Banking
18th Apr 2009
Overall Rating
- Value for money
None
Bad Points
Impersonal, unhelpful, unfriendly and inefficient
General Comments
I have been with Abbey International and its predecessors (Abbey National Offshore and Cater Allen since for more than a decade. The service has become ever more impersonal and unhelpful and, since the take over by Santander has become utterly impersonal, inefficient, rude and unfriendly. The online service has extended intermittent faults - for example for six months it was not possible to see detailed transactions.
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