Air Canada Review

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Air Canada
2.3 stars
Average rating for this product is: 2.3 out of 5

From 12 ratings and 100 reviews

Thumb down 39% of users recommend this product

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Guest's Review of Air Canada

17th Apr 2009

Overall Rating

3 stars
  • Value for money
    3 stars
  • Flight From - To
    Vancouver - Costa Rica, Vancouver - Cancun, Vancou
  • Flight on time?
    4.5 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    April 2009
  • Ticket class
    Business
  • Customer service
    2 stars
  • Quality of food
    3 stars
Good Points

Their entertainment system is really good (both in economy and business) They have a wide variety of movies and tv shows.


Bad Points

Customer service from ground staff is a joke. Also not good if you're in economy. Food in economy is terrible and hit or miss in business class.


General Comments

I've travelled Air Canada on 3 different journeys. 2 were economy class and 1 was in business class. I have to say there is a DEFINATE difference in treatment in economy class. Where they practically bark back at you if you ask for a glass of water in economy, they'll do anything for you in business class. Personally, I think everyone should be treated equally.

Their ground staff on the other hand is a complete joke. They are never friendly, never greet you with a smile and forget about any service.

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