Guest's Review of Complete Fitted Kitchens Ltd. Altrincham www.completefittedkitchens.com
17th Apr 2009
Overall Rating
- Value for money
Initial contact and design was very good.
Quality of units is very good.
Start date was very quick, ( see bad points)
Surveyor was very thorough and took his time during visit.
Bad Points
End date was several weeks later than scheduled due to late delivery of hood.
Ceiling was only skimmed despite being advised in design to include Plasterboard being installed on ceilings, can still see previous downlighting holes. Also some fell off ceiling and had to be reskimmed,
Follow up visits by builders & fitters was untidy.
Had to arrange ourselves removal of skip.
More bad points, but you will get the gist from this list.
General Comments
Initial meeting with new salesperson was very good and a price agreed, even inclusive of a 19" LCD TV. At the end we had to pay more and no TV received to date. Fitters & Builders did not appear to have any plans.
We asked for it to be Project Managed, but was very poor and only reponse was don't worry it is all in hand. It was difficult to make contact on several occasions.
This was a very stressful experience and still finishing ourselves the final touches and no contact has been made to sign off completion.
We hope this is a one off and others do not experience the same level of stress and misinformation. I strongly recommend 'Complete Fitted Kitchens Ltd' review its communication plans when Project Managing to ensure future installations are a success for both parties.
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