Multi-Marques Ltd www.multimarques.co.uk Review

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Multi-Marques Ltd www.multimarques.co.uk
4.9 stars
Average rating for this product is: 4.9 out of 5

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jcshutts's Review of Multi-Marques Ltd www.multimarques.co.uk Car Dealers

17th Apr 2009

Overall Rating

5 stars
  • Value for money
    5 stars
  • Customer service
    5 stars
Good Points

commitment to meeting the needs of the customer. Very good prices. An appreciation of the need for a new car to be spotless and in showroom condition


General Comments

It is actually when something goes wrong that you get to test the integrity and commitment of a service provided by a company. We were unfortunate in the purchase of our new car, in that the dealer who supplied the vehicle to Multi-Marques for onward sale to us, made a number of mistakes. These mistakes left Multi-Marques to pick up the pieces and deal with the ' fall-out ' , which they did in an exemplary manner. My dealings with employees at Multi-Marques were at times tense, (after all we were spending a lot of money), but they met our expectations and surpassed them. I would return to the company again to find me a car in the future; they were excellent and 100% committed to providing the best possible service (which they did). Thank you.10/10

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