Crocus www.crocus.co.uk Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 2 ratings and 12 reviews

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rintay's Review of Crocus www.crocus.co.uk

15th Apr 2009

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Delivery
    Still waiting
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    plants, 100, cancelled due to service
  • Customer Service
    0 stars
Good Points

good selection on line


Bad Points

service, it was the worst I have ever gotten!


General Comments

I have had a terrible experience with Crocus, they have not gotten back to me regarding my order for over a week despite emails and phone calls. Every time I spoke to anyone they were extremely rude, and all I wanted to do was find out if I could add another plant to my order. I have tried to make a complaint and been told they do not take complaints.

that said I cancelled my order, but I am concerned that if I don't get my money refunded I don't know what I'll do because I don't have anyway to get in touch with them as I have spent the last hour trying.

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