ElectroSaver www.electrosaver.co.uk Review

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0.3 stars
Average rating for this product is: 0.3 out of 5

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lcfc1's Review of ElectroSaver www.electrosaver.co.uk

15th Apr 2009

Overall Rating

0 stars
  • Value for money
    2 stars
  • Delivery
    A few weeks late
  • Quality of website
    1 stars
  • Goods purchased & cost
    TV £300
  • Customer Service
    0 stars
Good Points

Cheap


Bad Points

Not worth saving a few pounds


General Comments

I initially placed the order and 4 weeks later the TV still was not in, although it was still advertised on the website. No-one from the company had contacted me during this time; I wonder if I had not contacted them whether I would have been updated by Electrosaver. I accepted a similar one as I was told no more would be coming in of the type ordered. This arrived without batteries and I think this was not a new one as it would not automatically tune in. Over the course of 4 weeks I phoned 10 times and each time someone promised to call me back and on only one occasion someone did. I was unable to take a call for 5 minutes, so another call was promised but not made.

The standard of customer service is appalling " I also find it totally unacceptable that products are still advertised although they have been out of stock for weeks.

Recommendation " Don ' t shop here!

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