AA Breakdown Cover Review

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AA Breakdown Cover go to www.theaa.com
2.1 stars
Average rating for this product is: 2.1 out of 5

From 3 ratings and 56 reviews

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bee's Review of AA Breakdown Cover

14th Apr 2009

Overall Rating

4.5 stars
  • Value for money
    3 stars
  • Customer service
    4.5 stars
  • Speed of response
    4.5 stars
Good Points

prompt.
polite.
fixed the problem.


Bad Points

none, except the cost of membership.


General Comments

I've paid extraordinary amounts to the AA for full cover (Europe, homestart, get you home, etc) over the past 15 years and never needed to use them until a year ago since when I've called them FOUR times!

FIrst, Europe Cover - flat battery in France - french depannage man turned up to the hotel within the hour and got us going.

Second - flat battery at home the day I had to take the car in for repair - got the car going and followed me to the garage to make sure I was OK - brilliant!

Third - flat tyre on a country lane - arrived in 30 minutes and changed the tyre.

Fourth - flat battery in Waitrose car park with teenage son, disabled mum and bag-loads of shopping - arrived just over half an hour and sorted it out so I could get home (taking a long route to charge the battery, as he advised)

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