Virgin Atlantic Airways Review

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Virgin Atlantic Airways go to www.virginatlantic.com
2.8 stars
Average rating for this product is: 2.8 out of 5

From 13 ratings and 175 reviews

Thumb up 51% of users recommend this product

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Jazzskin's Review of Virgin Atlantic Airways

14th Apr 2009

Overall Rating

4 stars
  • Value for money
    3.5 stars
  • Flight From - To
    Orlando USA
  • Flight on time?
    3.5 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    April 2009
  • Ticket class
    Premium Economy
  • Customer service
    4.5 stars
  • Quality of food
    3.5 stars

I have just returned from a trip to Orlando with 2 children, flying premium economy. The flight out was superb. We requested (and got) seats on the upper deck, even though we were unable to check in online. It was roomy and peaceful. The cabin staff were friendly and helpful, in- flight entertainment was good, and food /drinks plentiful.
Coming back was not quite so good as we booked in online as soon as the service opened and were allocated seats that for some reason were unable to change. We were downstairs this time and more cramped. We had booked various activities etc. through Virgin Atlantic Airways, and everything went extremely smoothly.
If Virgin improves their checking in system so that I could choose my seats beforehand, I would travel with them again.

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