hbrooks's Review of American Express Centurion Black
14th Apr 2009
Overall Rating
- Value for money
- Loyalty schemeYes
- Used card for1 year and over
- Customer service
24 hour contact
Bad Points
Poor email responsiveness, not genuinely tailored/customised solutions, poor follow-up, often not good value for money, etc
General Comments
The idea of American Express Centurion Black is great, execution is very poor. Not a success.
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