LaSuze's Review of Virgin Active Health Clubs
9th Apr 2009
Overall Rating
- Value for money
none I can think of
Bad Points
Useless administration
Unhelpful staff
Reliance on debt collectors rather than communicating with members
Having to pay £5 for a locker padlock.
General Comments
Also trouble with contract for virgin active health club. I moved location and informed the gym and asked them to transfer membership to a gym nearer home. I still haven't had the membership transferred after 6 months. I had trouble with one direct debit and rather than contact me they referred this directly to a debt collecting agency. Steer clear!!!
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