Southwest Airlines Review

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Southwest Airlines
3.4 stars
Average rating for this product is: 3.4 out of 5

From 3 ratings and 21 reviews

Thumb up 57% of users recommend this product

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pilotrocker's Review of Southwest Airlines

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Tampa to NO to Dallas
  • Flight on time?
    0 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    April 2009
  • Ticket class
    Premium Economy
  • Customer service
    0 stars
  • Quality of food
    2.5 stars
Good Points

None


Bad Points

Late flights, rude customer service who cannot answer simple questions such as what is one stop and do not ask for any help on the web site as they have no idea.
Was told by 3 reps that there are not supervisors after 5 pm, so they all do not have to help anyone or treat you professionally.


General Comments

Flew with Southwest Airlines from Tampa to New Orleans, not exiting the plane, it was late leaving Tampa by 1 hour and new orleans by 30 minutes. Weather was good, but they did not give reason. I think they were waiting for late passengers that bought tickets that day


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