Dial-A-Phone www.dialaphone.co.uk Review

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Dial-A-Phone www.dialaphone.co.uk
1.3 stars
Average rating for this product is: 1.3 out of 5

From 5 ratings and 174 reviews

Thumb down 22% of users recommend this product

Best Price: £FREE !

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mrshazz's Review of Dial-A-Phone www.dialaphone.co.uk

7th Apr 2009

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Delivery
    Still waiting
  • Quality of website
    0.5 stars
  • Goods purchased & cost
    205.00
  • Customer Service
    0 stars
Good Points

Offers to entice silly customers such as me.


Bad Points

from start to finish bad customer services
bad reputation
bad all round.


General Comments

was trying to buy a competitively priced mobile phone from Dial-A-Phone and although initial impressions looked good it was all rather downhill after that. Registration of date of birth was 1753. So when my card was apparently rejected (never once had any issues with any other provider) it asked me to contact customer services. Called customer services. Automated, asked me for the d.o.b. Will it recognise it? hell no! not withholding a major flaw in the customer processing it then repeats the same information over and over and over and over (get my point) again. Their is no way!!!!!! absolute no way to contact customer services if you 1) missed out vital details or 2) the shoddy website has incorrectly given you a date of birth that not even God himself can work out! Poor, very very very poor

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