HomeCall+ Home Emergency Insurance Review

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HomeCall+ Home Emergency Insurance
3 stars
Average rating for this product is: 3 out of 5

From 2 ratings and 10 reviews

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itneedstobesaid's Review of HomeCall+ Home Emergency Insurance

5th Apr 2009

Overall Rating

2 stars
  • Value for money
    2 stars
  • Type of Cover
    Buildings
  • Have you made a claim
    Yes
  • Customer Service
    2 stars
Good Points

You're insured against problems happening at the property, 24/7. which can give you peace of mind if the contractor is reliable.I had my boiler inspection report included Like any insurance, it can be expensive if you never need it.


Bad Points

Unreliable contractors. Its making me wonder if I should be looking else where. I think I might try another company. I find the unreliability of the contractor that im paying for,month in and month out stressful.


General Comments

To be honest, my tenants Problems in the last 11 months have all been plumbing related. The contractor used is absolutely hopeless. and its not that i havent told the HomeCall+ Home Emergency Insurance office a few times, The tenant takes time off from work and the contractor fails to turn i up when promised. Tenant loses a days pay, Homecall gets unhappy landlord and contractor not bothered because he still has plenty of work anyway. Well, my tenant pays me on time, looks after the property and I want to look after him. I will not be renewing my policy when its up for renewal.

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