Bodypower Sports / Fitness Superstore www.fitness-superstore.co.uk Review

Watch this item
2.9 stars
Average rating for this product is: 2.9 out of 5

From 2 ratings and 38 reviews

Thumb up 55% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Bodypower Sports / Fitness Superstore www.fitness-superstore.co.uk

2nd Apr 2009

Overall Rating

1 stars
  • Value for money
    1.5 stars
  • Delivery
    A few weeks late
  • Quality of website
    2.5 stars
  • Goods purchased & cost
    treadmill £650
  • Customer Service
    0.5 stars
Good Points

Good initial service, when purchasing and handing money over


Bad Points

Everything that comes afterwards.


General Comments

I ordered my treadmill from Bodypower Sports / Fitness Superstore on the 15th of March, being told it should arrive by the 24th. It didn't. I telephoned on numerous occasions, leaving messages but receiving no call back. Only when I chose the "place an order" option was the 'phone answered. I was eventually told that it had been sent to the delivery firm on the 25th. I spoke to them and they didn't have it. I eventually received the treadmill yesterday, the 1st of April, after 2 1/2 weeks, more than 15 telephone calls and an unanswered email. On removing the packaging it transpired that the console was cracked. Here we go again...!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?


Members' Comments onGuest's Review

  • bodypower100 Rank: Corporal on 6th Apr 2009

    Were are sorry to hear that you experienced problems with the delivery of your order. unfortunately we use a carrier service and cannot always guarantee items are handled with care. if you would like to contact us please call or email sales with your information. I will see that someone deals with your enquiry as a matter of urgency.

    Once again sincere apologies, Bodypower Sports have thousands of customers and during busy periods we cannot always handle issues straight away. However in this scenario there are no excuses, so if you contact sales with the email subject line as "reviewcenter" i will get someone to sort immediately