eDirectory www.edirectory.co.uk Review

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everlastingwishes's Review of eDirectory www.edirectory.co.uk

2nd Apr 2009

Overall Rating

0 stars
  • Value for money
    0 stars
  • Delivery
    On time
  • Quality of website
    1 stars
  • Goods purchased & cost
    500
  • Customer Service
    0.5 stars
Good Points

I am sure there must be some...!


Bad Points

edirectory aka myfaveshop are making a fortune and i am not!


General Comments

As a small online business I was looking for greater exposure - the people who find my website like it, but finding it is the problem.

I joined edirectory as a merchant at the end of February 2009 because they were 'Desperate for more products in their personalised gifts for her section'.

We sell very unique and unusual personalised gifts/gift service - it's 'up- market' but not expensive and it is innovative. The rep assured me that we were JUST the kind of company he needed to fill this gap! Obviously he couldnt guarantee results but ... bla.. bla...bla....

When my husband and I looked at the section there were 12 items or so and none of them were inspiring. Nevertheless, when we asked about a specific item the rep said that the merchant had sold 15 of those in the last month!

My husband who works in IT and gets the whole visitors/purchases/conversions stats thing drilled the rep down for more information - he gave us some highlights but didnt have much detailed info. We ignored our gut feeling and hoped that edirectory with its tens of 1000's of visitors per day would give our business greater exposure to a wider audience and signed up.

Originally our 'account manager' put most of the things on the 'personalised gifts other' section along with the other 2400 other personalised gifts - some of which are so bizarre I do not have the time nor the vocabulary to describe them. We discussed this at length and I am still none the wiser about this decision.

We recently moved to 'P.G for her' and I have sold a grand total of 3 products in a month! No wonder they weren't prepared to give us a month's trial. It's not looking like the best decision we ever made.

Ok so it might just be that our stuff is not up to scratch! But, the customers who do find our website and order from it dont think so.

Our edirectory experience has been poor! Retrospectively I would have bought a new dress and taken my husband out for a ridiculously expensive meal! It might not have got us any sales, but at least it would have been fun!

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Members' Comments oneverlastingwishes's Review

  • rydergifts Rank: Lance Corporal on 4th Aug 2009

    I have had a very similar experience what I was told was absolute lies.

  • Colin Jowett on 28th Aug 2009

    I found this review very helpful because...i have been approached to advetise my new business for £1500.00 , but decided not to , reading these reviews has help satisfy me that i made the correct decission.