First Direct Current Account Review

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First Direct Current Account
3.7 stars
Average rating for this product is: 3.7 out of 5

From 0 ratings and 20 reviews

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SusanH67's Review of First Direct Current Account

Overall Rating

5 stars
  • Customer Service
    5 stars
  • Ease of use
    5 stars
Good Points

Excellent service and easy to understand, transparent products.


Bad Points

Interest rates on savings are rubbish!


General Comments

I have been with First Direct for over 15 years and, unusually for me, I have no complaints. Customer service is excellent, and their charges are reasonable. I use internet banking mostly now, but it's nice to know that I have the back-up of the call center if needed.
In all my 15 years the bank have made one error - they apologised at once and it was sorted out immediately with no fuss.

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