Dyson DC07 silver yellow upright Review

Overall Rating

Brilliant suction

Dangerous
Noisy
Difficult on lower stairs and top stairs - hose too short to do a normal flight of stairs with stretching into strange positions.

Loved my dyson dc07 for two weeks, until ....
cutting through the cable accidentally with the Dyson. I was using the hose under the bed moved around the bed, when it stopped dead. The Dyson had run over the cable as I tugged, and immediately cut cleanly through the cable. The blades continue to spin even when you use the hose, unlike the older ones that cut out the blades when you use the hose for safety! Fortunately, it didn't kill me andI managed to get to the electrical supply to switch it off.

I always make sure the cable is away from the machine by carrying it over my shoulder, but if you bend down to do under the bed, sofa, radiators (well anything really) the cable touches the floor, the Dyson runs over it and crunch, you are very lucky to be alive.

I rang Dyson to complain. They said they made it clear in their handbook not to run over the cable! They said the blades are so fast they can cut through the cable in seconds - they are not wrong on that one! They didn't want to know about repairs and were unhelpful, superior and downright rude when I complained that the safety warnings about this were poor. I suggested a lable on the machine or along the cable, they met this suggestion with the same disconcern.

One think I was told, if you purchase the machine with the 5 year warranty if you don't have the receipt from where you bought the machine you don't get the 5 year warranty. Apparently the receipts fade and after a couple of years you can't read them. I was told to photocopy my two week old receipt so I would be able to read in a couple of years time.

I have misgivings about the safety of this Dyson and have not used it again without a circuit breaker. Personnally, I feel that this machine, and any other Dyson that is able to cut through a cable is dangerous. Dyson should supply a circuit breaker. They customers do not realise they are using something akin to a lawn mower in their lounge. They think the kids and mom and dad can use it safely!

My kids used to have vaccuming on their chore list, they don't anymore, I don't let them anywhere near it, I also keep my pets and my mother and father away from it now, if it only takes a second to get distracted and run over/cut through a cable.

Wear your steel toe caps, I would, if I had any!

I had to have a new cable fitted at my own expense. I have sent the cable to the Health & Safety Executive with a letter of complaint.

I would not buy again.