Direct Line Car Insurance Review

Watch this item
Direct Line Car Insurance
1.5 stars
Average rating for this product is: 1.5 out of 5

From 7 ratings and 143 reviews

Thumb down 24% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Direct Line Car Insurance

1st Apr 2009

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Auto Renewed
  • Driver Type
    Male Driver
  • Customer Service
    1.5 stars
  • Have you made a Claim
    Never Claimed
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    direct line
Good Points

none as no claims have been made in 15 years


Bad Points

cost of premium,
when phoning to cancel they gave me a reduced figure for premium (why do they not give you the best offer on renewal??)
huge cost of cancellation (policy & breakdown cover)


General Comments

been with direct line for 15 years just phoned to cancel my policy as premium for my new car was going to be £380 and was able to get cheaper with LV. ( £146). Because I was cancelling during the year and not on my renewal, all policies form a 1 year contract I was informed there would be a charge of 1 months premium. I also had breakdown cover which carries a charge to cancel. Therefor the total cost to cancel my policy with direct line will cost me £68. I think this is a hugely wrong and I told this to direct line only to be told the information formed part of the Ts & Cs

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?