Northwest Airlines Review

Watch this item
Northwest Airlines
1.8 stars
Average rating for this product is: 1.8 out of 5

From 1 rating and 74 reviews

Thumb down 30% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Guest's Review of Northwest Airlines

1st Apr 2009

Overall Rating

2.5 stars
  • Value for money
    1.5 stars
  • Flight From - To
    Osaka-Tokyo-Detroit-Houston
  • Flight on time?
    2.5 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    March 2009
  • Ticket class
    Economy
  • Customer service
    2.5 stars
  • Quality of food
    2.5 stars
Good Points

Best one-way ticket price. Detroit Airport is a hub for NWA, and is one of my favorites for good customs service, clean airport, and easy layout with trams for assistance.


Bad Points

Dated planes on many big routes, very limited customer service, sometimes very dirty planes.


General Comments

Recently took a Osaka-Tokyo-Detroit-Houston-flight with Northwest Airlines. Osaka flight ended late by one hour, barely making the next leg. Tokyo-Detroit was in a non-updated, filthy (dirty) Boeing 747 with no personal video display. Staff were quick to service at needed intervals, but did little more. Food ranged from "good" to "completely inedible." Detroit-Houston was a good flight with a well-servicing flight staff and on-time.

Tweet This Review

Guest's review has yet to be rated - Be the first!

How helpful did you find this review?