Guest's Review of N Power
31st Mar 2009
Overall Rating
- Value for money
none as far as we are concerned
Bad Points
all as above
General Comments
N POWER. well where can i start, we received a bill for nearly £400 which i nearly fainted, we only live in a small 1 bedroom flat, i rang up to query this only to be told that our bills had been estimated since 2007, i then explained that we always pay quite substantial bills we pay when the bill arrives, anyway the person was quite adamant that we should give them a meter reading which i did straight away we then received an amended bill that came to over £500 i was so shocked i rang them to say we would have a problem paying this amount straight away could we come to a payment plan only direct debit or a prepayment meter or pay over £100 every month. In the end i said could we perhaps pay half the bill (credit card) and then pay the rest with the next bill but no that wasn,t okay because we would keep getting reminder letters and then we would have debt collectors round i was so upset i banged the whole bill on my credit card and we now are changing supplier I found npower completely heartless and unmoving would never ever recommend them
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