kiddicare www.kiddicare.com Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 1 rating and 31 reviews

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sybilbird's Review of kiddicare www.kiddicare.com

30th Mar 2009

Overall Rating

1 stars
  • Value for money
    3.5 stars
  • Delivery
    On time
  • Quality of website
    2 stars
  • Goods purchased & cost
    graco cleo travel system
  • Customer Service
    0 stars

I'm having a terrible time with Kiddicare.com at the moment. I had a travel system in December (one which had the baby liner and car seat included) which I loved. Unfortunately the brake broke and i've been trying to get this sorted out for over 3 weeks now...total nightmare for a new mum who doesn't drive and needs a pram!!! Have now contacted consumer direct about them who've been really helpful!!! Writing a letter to Kiddicare as we speak because they have never called or emailed me about the repair which in fact hasn't happened as its deemed unrepairable!!! I'm sick of chasing them - never buying from them again. According to the lady on the phone when you're in a queue...they are award winning on price - shame they can't say the same for the customer service!!!!! They should employ me - I'd soon whip them into shape!!

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