Ikea www.ikea.com Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 2 ratings and 4 reviews

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thesleepymoose's Review of Ikea www.ikea.com

30th Mar 2009

Overall Rating

3.5 stars
  • Value for money
    2 stars
  • Delivery
    On time
  • Quality of website
    3 stars
  • Goods purchased & cost
    Expedit-TV storage unit £141.68
  • Customer Service
    2.5 stars
Good Points

Fairly straight forward website, order delivered correctly and on time with helpful service. Sturdy TV shelving with plenty of room for videos, DVDs and CDs.


Bad Points

Didn't have my preferred colour (Black) available for delivery!!! It's all from the same warehouse, how can that be? So had to opt for white.


General Comments

I've avoided the Swedish oversized Tardis for as long as I can remember. Something about a furniture company that only sold items you built yourself always struck me as half a service (without the expected price reduction). However, I was on the look out for a bookshelf-ish TV solution and Ikea was the only place that had one so I decided to bite the bullet and order on line. Two guys delivered it on time in the morning and moved the three MASSIVE boxes up three flights of stairs. Also they were quite cheery, which always helps. Instructions were in the universal language of pictures, which took a while to decode as I kept putting the planks the wrong way round and then having to undue a bit and start again. Surprisingly, the chipboard was way heavier than normal wood and was really sturdy. It looks a treat now and I have loads of space to put all the extra DVD, Cable etc boxes. Not sure I'd rush back but I'd certainly consider them again.

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