Club Penguin, www.clubpenguin.com Review

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Club Penguin, www.clubpenguin.com
4 stars
Average rating for this product is: 4 out of 5

From 14 ratings and 32 reviews

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Dadof2's Review of Club Penguin, www.clubpenguin.com

30th Mar 2009

Overall Rating

0 stars
    • Ease Of Navigation
      0 stars
    Good Points

    Play for free - just don't fall for the montly fee.


    Bad Points

    Customer service is lacking.


    General Comments

    My boys used Club Penguin for a while and grew bored with it. I tried to cancel the paid, monthly membership but their site would not allow me to do so. I sent an email to their customer service department, but my credit card was charged again. I sent another email asking for a credit because they did not cancel the membership as I requested. They refused to take care of the credit. I sent another emai, and they refused again. I sent yet another email, but so far nothing has been done. Sadly, customer service doesn't seem to be a priority to Club Penguin.

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    Members' Comments onDadof2's Review

    • snappy2525 on 18th May 2009

      I found this review helpful because...I fell so sad for you that is why im not a member I fell relly sorry for you
      I wish you the best and hope it all works out