Borders Review

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3.9 stars
Average rating for this product is: 3.9 out of 5

From 0 ratings and 4 reviews

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deviltez's Review of Borders

27th Mar 2009

Overall Rating

0.5 stars
  • Value for money
    1.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Books £36
  • Layout of shop
    2.5 stars
Good Points

Awful Customer Service
80% of Orders Cancelled due to lack of stock
Charge Different Amounts than Originally Quoted at Checkout


Bad Points

Fast Delivery if the item is in stock
Free Postage
A Good Selection


General Comments

I have ordered 7 times with borders and they have never got an order right, out of the 20 or so books i've ordered from them, i have rcieved 3, the majority are cancelled due to them being out of stock, this was very annoying when you had to pay all that postage and would only get 1 book out of the 7 you ordered (Postage is now free but the service is no better). Also if you apply any discount codes to your order which they sent you via e-mail, they ay appear to have been applied as you go through checkout etc. but they will actually take the full amount out of your account. My advice is if you want a book from borders, go to the shop which is a much better experience, and avoid there awfull online store.

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