Sterling LGV Training Review

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Sterling LGV Training
1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 26 reviews

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ibie1983's Review of Sterling LGV Training Training Courses

26th Mar 2009

Overall Rating

0.5 stars
  • Value for money
    0 stars
Good Points

Cant think of any


Bad Points

Company was unprofessional, instructors seemed impatient, limited driving time.


General Comments

My honest advice would be to stay away from Sterling LGV Training. They have absolutely no etiquette. They got me with their special offer of £1295 for class 1 and class 2 combined. It's a big rip off as you have to do a CPC course after passing the class 2 otherwise you cant proceed with the class 1. You have to revise a book of 400 pages and the exams are held every 3 months, not ideal when the company only gives you 1 year to complete the class 2 and class 1. So in effect, they know what they are doing and are charging you £1295 for the class 2 alone, and not to forget, every time you fail, you have to fork out another £300 plus.
I did the class 2 and passed on the 3rd attempt. On the 1st attempt, their truck broke down on me during the test. I didnt get a rebook until exactly 2 months later, which was a big inconvenience as i had lost the 4 days practise that i got prior to my 1st test. I failed on my 2nd attempt and i was booked a third test for a month later for an additional cost of £300 plus. This 3rd test was cancelled by the DSA the day before the test for unforeseen reasons. Again, i had to wait another month for the rebook. Sterling charged me another £300 plus again even though i had already paid for the 3rd test. They said its procedure and they would send me a claim form that i should send to the DSA to get reimbursed. Sterling stated on the claim form that their hourly charge rate is £50, and as the DSA only reimburses 4 hours of training, i got reimbursed £200 only which is well short of the £300 plus i paid.
Their training is not one on one. You share driving time with someone else and consider yourself lucky if you get more than 3 hours driving in a day. The instructors kill a lot of your time as they always stopping for some sort of a break, one minute tea break, next min toilet break, next min fag break, and next min lunch break. I found them useless, very impatient, and one instructor constantly kept shouting and discouraging me and the other trainee. I constantly felt on the edge and it shouldnt be like that. Keep away. You have been warned.

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