Written on: 26/03/2009 by batteredmint (2 reviews written)
Upon being directed to the Urbanity Store site via Google, I was under the impression it was a rather large, professional company with some good discounts and a wide range of stock. Purchacing my item(s) was quick, convienient, secure and easy. I was initially pleased with the transaction, and had managed to buy my long desired item(s) at a reasonable price.
However, several days went by. No sign of my purchace, I had recieved the email confirming the order was "pending", however nothing else. First class post, as advertised, did not normally take a week I thought. So, I sent a polite email to the company. No response. A few days later I rang them, I was told if items had not been recieved in another 2 days, then to call back.
2 days went by... Nothing. So I phoned again, nobody seemed "available", so I emailed, no reply, still nobody available on the phone!
A total of 15 days passed. No replies, no contact, nada! Eventually... my item arrived. I am now happy, but not with the service, Will NOT be shopping there again in a hurry!
As rated by our community of reviewers
" Foam is good. " Read More
" Quality lacking in all departments " Read More
" Stay away or enter at your own risk " Read More
" Versace product good quality and price " Read More
" Do not order from this site. They will take your money. Im stil... " Read More