Marks And Spencer Christmas Hampers Review

Watch this item
0.6 stars
Average rating for this product is: 0.6 out of 5

From 9 ratings and 6 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


norman downie's Review of Marks And Spencer Christmas Hampers

23rd Mar 2009

Overall Rating

0 stars
  • Value for money
    0 stars

Both my wife and I ordered wine carrier hampers from Marks and Spencer to be set to two different addresses - the first on never arrived and my wife was not informed until after the deliery date which was a bit embarrassing as she had specificall asked the friend to stay in. The second wine carrier was not delivered either and I received firm confirmation that it had been delivered and signed for. My son checkd with neighbours and they denied that the gift had been signed for by them. The signature turned out to be a depot manager in Norhampton. M&S explained that the wine carier was faulty hence it being returned to the depot! If I had not chased this trail with M&S I would have been charged for the gift that did not arrive. Whilst I did not expect much compensation I was offered nothing for the many phone calls I made, my son not receiving the Christmas present - my account was re-credited with the original amount. Not good enough for a company hat prides itself on customer relations and customer satisfaction.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

norman downie's review has yet to be rated - Be the first!

How helpful did you find this review?