Virgin Atlantic Airways Review

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Virgin Atlantic Airways go to www.virginatlantic.com
2.8 stars
Average rating for this product is: 2.8 out of 5

From 13 ratings and 175 reviews

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umutbaz's Review of Virgin Atlantic Airways

22nd Mar 2009

Overall Rating

3 stars
  • Value for money
    3 stars
  • Flight From - To
    LHR - JFK - LHR
  • Flight on time?
    4.5 stars
  • Comfort on flight
    3.5 stars
  • Flight Date
    December 2008
  • Ticket class
    First Class
  • Customer service
    3.5 stars
  • Quality of food
    0.5 stars
Good Points

upper class / ottoman ,


Bad Points

awful food,


General Comments

I flew to New York from London Heathrow on boxing day 2008 and came back on the 2nd of Jan. Both ways Upper Class Heathrow lounge was fantastic, it is like a restaurant, you can order from the menu, I ordered breakfast, pancakes and had a nice champaign, staffs were friendly. Outbound fly was ok, seat was comfortable, but the seat position was not good, i had to turn my head to see the sky from window,
both ways they did not have medium size pyjamas, so i wore large size, they just keep hundred small size pyjamas which is weird. Food was horrible, tasteless.
On the way back it was night flight and the crew handed out breakfast request forms, which I filled in with order what I wanted for breakfast in the morning but they lost the form and brought me things which I did not order. The bar was always open and it seems no passenger were there during both flights.
New York JFK lounge was all right but not as good as LHR.

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